Legal

Refund & Cancellation Policy

Last updated: 3 August 2026

1. Overview

This Refund & Cancellation Policy explains how cancellations and refunds are handled for professional services purchased from AyatNiryat ("we", "our", "us"), operated by Elevate Interface (OPC) Private Limited. It applies to registration, licensing, and compliance services such as IEC, RCMC, business registration, GST, Udyam, AD Code, ICEGATE, LUT and related filings.

Because our services involve statutory government filings and chartered-accountant work, refund eligibility depends on how much of the work has been completed at the time you request a cancellation.

2. How your fee is made up

Every quote we issue separates two components:

- Government / statutory fee (pass-through): the exact fee charged by the relevant authority (DGFT, MCA, FIEO, APEDA, state registrars, certifying agencies, etc.). We collect this at cost and pay it to the authority on your behalf.
- Professional fee: our charge for advisory, document preparation, filing and support, inclusive of applicable GST.

Refund eligibility is assessed separately for each component.

3. Government fees are non-refundable

Once a government or statutory fee has been paid to the concerned authority on your behalf, it is non-refundable. These fees are set by, and paid to, third-party government bodies and cannot be recovered by us once submitted — even if the application is later rejected, withdrawn, or delayed by the authority.

4. Professional fees — when you can get a refund

Before we begin work (no filing prepared): If you cancel after payment but before we have started preparing your documents or filing, you are eligible for a full refund of the professional fee.

Work in progress (documents prepared, not yet filed): If document preparation or advisory work has begun but the application has not yet been submitted to the authority, we may retain a portion of the professional fee proportionate to the work completed, and refund the balance.

After filing / submission: Once your application has been submitted to the relevant authority, the professional fee is non-refundable, because the service has been delivered. Rejection or delay by the authority for reasons outside our control (incorrect or incomplete information provided by you, policy changes, authority discretion) does not qualify for a refund.

5. If the fault is ours

If an application is rejected solely due to a demonstrable error on our part (for example, a filing mistake by us using correct information you supplied), we will re-file at no additional professional cost, or at your option refund the professional fee for that specific service. Government fees for re-filing, where applicable, remain payable.

6. How to request a cancellation or refund

Email info@ayatniryat.in from the email address used for your order, with your name, order/quote reference, the service concerned, and the reason for cancellation.

We will acknowledge your request within 2 business days and confirm the eligible refund amount after assessing the stage of work.

7. Refund method and timeline

Approved refunds are issued to the original payment method used for the purchase.

Once approved, refunds are initiated within 5–7 business days. The time for the amount to reflect in your account depends on your bank or card issuer and is outside our control. Refunds are made in Indian Rupees (INR); we are not responsible for any exchange-rate difference or bank charges on international cards.

8. Contact us

To request a cancellation or refund, see section 6 above. Our registered business details:

Elevate Interface (OPC) Private Limited
Sr No. 1, Shriman Society, Karvenagar, Pune, Maharashtra 411052, India
GSTIN: 27AAJCE6979Q1ZG