Privacy Policy

AyatNiryat ("we", "our", or "us") operates the website ayatniryat.com and provides a trade intelligence platform for international exporters and importers. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services.

By accessing or using our platform, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our services immediately.

We collect information you voluntarily provide and information automatically collected through your use of our services.

Information You Provide:
- Name and email address when you register, subscribe to our newsletter, or contact us
- Company name, business type, and country when filling out inquiry or onboarding forms
- Messages and communications you send through our contact form
- Payment and billing information when you subscribe to a paid plan (processed by our payment providers; we do not store card details)

Information Collected Automatically:
- IP address and approximate geographic location (country/city level)
- Browser type, operating system, and device type
- Pages visited, time spent, and navigation paths on our website
- Referring URLs and search terms used to find our site
- Cookies and similar tracking technologies (see our Cookie Policy for details)

We use the information we collect for the following purposes:

- Service Delivery: To create and manage your account, provide platform features, and respond to your requests
- Communications: To send transactional emails (account confirmations, password resets), newsletters you have opted into, and product updates
- Improvement: To analyse usage patterns, diagnose technical issues, and improve the platform's features and performance
- Security: To detect and prevent fraud, abuse, and unauthorised access to our systems
- Legal Compliance: To meet our obligations under applicable laws and regulations
- Marketing: To send promotional communications about our services, subject to your consent where required by law

We do not sell your personal information to third parties.

If you are located in the European Economic Area (EEA) or United Kingdom, we process your personal data on the following legal bases:

- Contractual Necessity: To perform the contract we have with you when you use our services
- Legitimate Interests: To improve our platform, ensure security, and communicate relevant business updates
- Consent: To send marketing emails or place non-essential cookies — you may withdraw consent at any time
- Legal Obligation: Where processing is required to comply with applicable law

We share your information only in the following circumstances:

- Service Providers: Trusted third-party vendors who assist us in operating our platform (email delivery, cloud hosting, analytics, payment processing). These providers are contractually bound to protect your data and may not use it for their own purposes.
- Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your information becomes subject to a different privacy policy.
- Legal Requirements: When required by law, court order, or government authority, or to protect the rights, property, or safety of AyatNiryat, our users, or the public.
- With Your Consent: For any other purpose with your explicit consent.

We retain your personal information for as long as your account is active or as needed to provide you services. We also retain data as necessary to comply with legal obligations, resolve disputes, and enforce agreements.

Newsletter subscription records are retained until you unsubscribe. Upon unsubscribing, we mark your record as inactive but may retain it in an anonymised form for aggregate statistical purposes.

You may request deletion of your personal data at any time by contacting us. We will respond within 30 days.

Depending on your jurisdiction, you may have the following rights regarding your personal data:

- Access: Request a copy of the personal information we hold about you
- Rectification: Request correction of inaccurate or incomplete information
- Erasure: Request deletion of your personal data ("right to be forgotten")
- Restriction: Request that we limit processing of your data in certain circumstances
- Portability: Receive your data in a structured, machine-readable format
- Objection: Object to processing based on legitimate interests or for direct marketing
- Withdraw Consent: Withdraw consent at any time where processing is based on consent

To exercise any of these rights, contact us at the address below. We will respond within 30 days. We may need to verify your identity before processing your request.

We operate globally and your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country.

Where we transfer personal data from the EEA or UK to countries not deemed adequate by the European Commission, we use Standard Contractual Clauses or other lawful transfer mechanisms approved under applicable law.

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include encrypted data transmission (HTTPS/TLS), access controls, and regular security reviews.

No method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security. In the event of a data breach that affects your rights and freedoms, we will notify you and relevant authorities as required by law.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will delete it promptly. If you believe we have inadvertently collected information from a child, please contact us immediately.

We may update this Privacy Policy from time to time. When we make material changes, we will notify you by updating the "Last Updated" date at the top of this page and, where appropriate, sending you an email notification.

We encourage you to review this policy periodically. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: info@ayatniryat.in
Website: ayatniryat.com/contact

We aim to respond to all privacy-related enquiries within 30 days.